At Saunders Business Solutions, we understand the ever-evolving landscape of technology and the importance of staying ahead of cyber threats. As we grow to meet the demands of this fast-paced environment, we are committed to providing you with exceptional service while ensuring efficiency and timeliness in every interaction.
Rob Saunders
Founder/CEO
Customer Relations - My job is to ensure active and healthy communication between the staff and our customers. Without our customers, we have nothing.
New customer Sales - To ensure sustainable growth, we prioritize acquiring new customers and promoting our products and services to other companies, aiming to enhance their safety, productivity, and overall business success.
Operations Management - We need to ensure that we do what we say we are going to do for our customers. We need to do it efficiently and effectively - meeting and exceeding all expectations.
Human Resources - We need to have the "right people in the right seats on the bus." Everyone needs to have opportunities to grow while contributing to the health and profitability of the business.
Creativity Management - We need to have a vision of the future and manage a process to reach that vision both for our customers and for our employees. In our business, things are constantly changing, and we need to embrace that change and manage its impact constantly.
Charles Harris
As our lead technician, Charles is involved in most of the hard stuff. He is the "go-to guy" in the shop and can figure things out when a new issue arises or something tough comes across our path. Like all of us, he is constantly learning and making every effort to stay on top of this ever-changing technology. He is involved in all aspects of our tech and security world.
Dane Ratliff
We have many customers with many different services that all require attention. Dane is in charge of this daily. His job requires him to stay on top of all our managed computers and emails and ensure everything works as needed. He is also in charge of our cyber security training program and ensuring our customers get the training opportunities to stay safe. Dane is also our go-to guy for new computer installations, computer moves, recycling, network wiring, and many other duties.
Margaret Whittenburg
We need to let the world know what we do, and that is Margaret's responsibility. They say that companies only know how good you are based on how good your marketing is until they become customers; then they really know. Marketing comes before sales, and her job is to help tell what we do to the people we want to do it for, which are companies with 15 or fewer computers. This is an area where we shine and is an underserved market. It is her job to make us all look pretty.
Sarah Norsworthy
Every company needs to make a good "first impression," which Sarah does. She is the first person our customers and prospects talk to when they call the office, and she makes sure they get the resources they need. When a new prospect calls, she gathers their information and ensures we help them in any way possible. In addition, she handles the mail and incoming packages, works with customers and prospects when they come to the office, and plays an important role in On-Boarding new customers.
Lindsay Tyrie
We use the term bookkeeper loosely, but she is more than that. She handles all the incoming payments from customers from various sources, and she manages the billing and any pricing adjustments. She is also involved in On-Boarding and assisting with our CRM program.
AJ (Aahil Jamal)
For the summer, we have a new intern. We call him AJ, but his name is Aahil Jamal. He will be a senior at UAB and will work with us in all aspects of the company, from tech to marketing to security and more. He will learn about the tech and security world, and we look forward to helping him with his education in the real world.
We are here to serve you, no matter the size or complexity of your needs. To reach us quickly and efficiently, please call (205) 408-0600, and our dedicated team member will direct your call accordingly.
Thank you for choosing Saunders. We look forward to exceeding your expectations!
The Saunders Business team
Our Mission
Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.
